MyRemindersSupport

MyReminders support

Last updated: 3 October 2026

We’re here to help. Email appsupport@desireinnovations.com and we’ll get back to you within 2 business days.

Common questions

  • Signing in:enter your email to get a one-time code, or choose “Use a password instead”. The same account works in the web app (app.myreminders.world) and the iPhone and Android apps.
  • Importing birthdays: in the app, go to People → Import from phone and pick the contacts you want. Only the people you choose are added.
  • Messages not arriving:check the recipient’s email or phone number in their contact details and the scheduled time in Messages. Emails can land in spam the first time.
  • Subscriptions:purchases made in the iPhone app are managed in your App Store account settings; purchases in the Android app in Google Play. “Restore purchases” is on the Upgrade screen.
  • More answers are in our FAQ.

Your data

Read our Privacy Policy and Terms. To delete your account, go to Settings → Delete account in the app, or follow the steps on our account deletion page.

Contact

Email appsupport@desireinnovations.com or write to:

Desire Innovations LLC
99 South Almaden Boulevard, Suite 600 - #4399, San Jose, CA 95113, United States